EXCHANGE & CANCELLATION POLICY
EXCHANGE POLICY
No Need To Worry If You Have Received A Wrong Product Or You Want An Exchange In Case Of Damaged/Wrong Product Shipped. Just Report The Issue Via Email With Pictures And Allow Us To Correct The Issue Within 7 Working Days.
Kindly Send Us The Image Or The Product With The Invoice. Make Sure That The Product Is In The Same Packaging & Original Condition.
If We Send A Wrong Product Then The Reverse Pickup Will Be Done Free Of Cost. Shipping Cost Of The Replaced Product Will Also Be Beared By The Company.
If We Have Sent The Exact Product Which Buyer Ordered Then Return Shipping Will Be At The Buyer’s Cost. This Process Can Take Around 5-7 Working Days Depending Upon The Current COVID Circumstances & Location Of The Customer.
DAMAGED PRODUCTS
In case you receive a Damaged Product, It Must Be Reported Within 24 Hours Of Delivery. Make sure it should be kept in Original Packaging and pictures of the same should be sent on the given email address. This will shorten the exchange process and you can enjoy a hassle free experience in your exchange process.
E-Mail -Â shopbasicsofficial@gmail.com
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CANCELLATION POLICY
Cancellation can be done within 24 hours or before dispatched message of the order placed.
Email Us -Â shopbasicsofficial@gmail.com
Call Us: 1800-890-6602